Shipping Policy

We at AURA SPORTS work hard to make every customer's buying experience simple and convenient. This includes making certain that your orders are delivered promptly and safely. Please take a moment to go over our shipping guidelines.

1. Processing orders as follows:

a. When you place an order with us, our staff promptly processes and gets your things ready for shipping.

b. Taking weekends and holidays out of the equation, order processing typically takes 1-2 business days.

c. In rare instances, processing could take longer if the item needs to be customized or is on backorder. Any delays will be quickly reported to you.

2. Delivery Options & Shipping:

a. In order to meet your demands, we provide a variety of shipping options. The options that are available will be shown to you as you are checking out.

b. Depending on the shipping method you choose, where you live, and if the goods is in stock, delivery timeframes may change.

c. For domestic sales, standard delivery normally takes 3–7 business days, but because of customs clearance, it can take longer for overseas orders.

d. Delivery times are provided as estimates only and cannot be guaranteed. Unexpected events like bad weather or logistical problems could result in delays that are out of our control.

3. Shipping Costs

a. Based on your order's weight, size, and destination, shipping costs are determined. When checking out, the precise shipping charge will be shown.

b. On specific items or order totals that meet a certain threshold, we might run specials with free delivery. Information about these promotions will be provided on our website, in newsletters, and in promotional emails.

4. Order Monitoring:

a. We will provide you a tracking number as soon as your product is sent. On our website or the carrier's tracking system, you can use this tracking number to keep tabs on the status of your shipment.

b. After getting the tracking number, please give the information some time to update.

5. Worldwide Shipping:

a. To numerous nations, we provide international shipping. Please take note that the recipient is responsible for paying any applicable customs duties, taxes, and import fees that may be levied upon delivery.

b. Before placing an order, we advise enquiring about any potential fees with your local customs office.

6. Shipping limitations

a. Shipping restrictions could apply to some products, such as hazardous goods or big ones. If such items cannot be shipped to your region, we will let you know and note these restrictions on the product page.

7. Order Progress and Assistance:

a. Please do not hesitate to contact our customer service team if you have any queries or worries about the shipment of your item. We will be glad to help and keep you informed about your shipment.

Please be aware that this shipping policy is liable to change at any time without warning. Any changes will be properly updated on our website.

Please consult our our customer support team if you have any additional inquiries.

We appreciate you choosing AURA SPORTS. We value your patronage.